What is Sevachat?
Sevachat is an AI WhatsApp receptionist — "Priya" — for salons and beauty businesses. She answers client messages, books and reschedules appointments, sends reminders, and follows up with past clients, on your salon’s own WhatsApp number, 24/7.
Which languages does Priya speak?
Hindi, Hinglish, and English. You choose the default style during setup, and Priya matches the client’s language automatically.
How do I connect my WhatsApp number?
During onboarding (or from Settings → WhatsApp) you connect your salon’s WhatsApp Business number. Setup is guided — you don’t need to configure anything technical yourself.
Do I need a separate phone number?
You connect your salon’s WhatsApp Business number. It should be a number you control and can receive a verification code on.
Is there a free trial?
Yes — every plan starts with a 14-day free trial. No credit card is needed to start.
How much does it cost?
We have plans for every size of salon, from single-chair studios to multi-outlet brands. See the Pricing page for current plans and features.
Can I run multiple outlets from one account?
Yes. A brand owner manages all their outlets from one login, with an All-Outlets overview and a per-outlet view. Each outlet keeps its own team, services, and WhatsApp number.
Can I pause Priya without cancelling?
Yes. In Settings → Receptionist you can pause Priya any time; she stops replying until you unpause her.
Can clients cancel or reschedule themselves?
Yes. Every WhatsApp booking confirmation includes a "Manage your booking" link, so clients can cancel or reschedule without calling you.
How do I get support?
WhatsApp or email our team from the Contact page — we usually reply within minutes during business hours.
Still have a question?
Our team is happy to help.
Contact us