How do I connect my WhatsApp number?
Go to Settings → WhatsApp and follow the connection steps. You'll need a dedicated Indian mobile number not already linked to WhatsApp Business.
Can I pause Priya without cancelling?
Yes. Go to Settings → Receptionist and toggle "Pause Priya". She'll stop replying until you unpause her.
How do I add or edit services?
Go to Settings → Services. You can add, edit prices, set advance requirements, and reorder services from there.
How do I add stylists?
Go to Settings → Staff. Each stylist gets their own profile with working hours and service assignments.
What happens when a client messages after hours?
Priya still replies instantly — she'll take the booking and confirm it for the next available slot within your working hours.
How do I change my plan?
Go to Billing in your dashboard. You can upgrade, downgrade, or cancel at any time.
Can clients cancel or reschedule themselves?
Yes. Every booking confirmation sent via WhatsApp includes a "Manage your booking" link where clients can cancel or reschedule without contacting you.
How do I get support?
WhatsApp us at +91 98711 95155 or email info@sevachat.com. We typically reply within a few minutes during business hours.
Still need help?
Our team is on WhatsApp and replies within minutes.
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